Frequently Asked Questions
Everything you need to know about your IMG Academy performance gear.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.
Can I return or exchange customized team apparel?
Items that have been customized with specific names, numbers, or graduation years are final sale and cannot be returned or exchanged unless there is a manufacturer defect.
How do I determine the right size for athletic training gear?
We provide a comprehensive size guide on each product page. Our performance apparel is designed with an athletic fit; if you prefer a looser feel, we recommend sizing up.
Do you offer international shipping for global student-athletes?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including Apple Pay, Google Pay, and PayPal.
How should I care for my high-performance moisture-wicking fabrics?
To maintain the integrity of technical fabrics, we recommend machine washing in cold water with like colors and tumble drying on low. Avoid using fabric softeners as they can clog moisture-wicking pores.